How to fix Kindle App not working on iPhone

The Kindle app is a handy tool for reading ebooks and digital content on iPhones. However, like any app, it can sometimes act up. If you’re having trouble with the Kindle app on your iPhone, let’s explore some solutions that might help:

How to fix Kindle App not working on iPhone

How to fix Kindle App not working on iPhone

1. Check Your Internet Connection

The Kindle app relies on a stable internet connection to download and sync your books. Make sure your iPhone is connected to Wi-Fi or cellular data.

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2. Force Close the Kindle App

For minor issues, force-closing the app can work wonders. Here’s how:

  • Swipe up from the bottom of your screen and pause in the middle.
  • Swipe left or right to find the Kindle app.
  • Swipe up on the Kindle app card to close it.

3. Restart Your iPhone

Sometimes, a simple reboot can resolve app problems. To restart your iPhone, press and hold the power button until you see the “slide to power off” slider. Slide it to power off your iPhone, and then press and hold the power button again to turn it back on.

4. Clear the Kindle App’s Cache and Data

If issues persist, try clearing the app’s cache and data. Remember that this will delete temporary files, including any downloaded books you haven’t read. Back up your library before proceeding.

To clear the Kindle app’s cache and data:

  • Go to Settings > General > iPhone Storage.
  • Find the Kindle app in the app list and tap on it.
  • Tap on Offload App to remove the app while preserving your data and settings.
  • After offloading, reinstall the app from the App Store.

5. Update the Kindle App

Always keep the Kindle app up to date. Amazon regularly releases updates to fix issues and enhance performance. Check for updates in the App Store under the Updates tab.

6. Try a Different Wi-Fi Network

Switching to a different Wi-Fi network can help if your current network is slow or unreliable.

7. Switch Between Cellular Data and Wi-Fi

If you’re using cellular data and encountering issues, switch to Wi-Fi or vice versa. Sometimes, one network type is more reliable.

8. Sign Out and Sign Back Into Your Amazon Account

Signing out and back into your Amazon account can fix minor problems. In the Kindle app, tap on the More tab, then go to Settings > Your Account > Sign Out. Sign back in by tapping the Sign In button.

9. Delete and Reinstall the Kindle App

As a last resort, if the problems persist, delete the app and reinstall it from the App Store. This provides a fresh start and may resolve underlying issues.

10. Contact Amazon Customer Support

If none of the above solutions work, reach out to Amazon’s customer support for expert assistance.

Additional Tips:

  • Ensure your iPhone has the latest iOS version.
  • If you have a jailbroken iPhone, some tweaks may interfere with the Kindle app. Try disabling them.
  • As a last resort, consider resetting your Phone to factory settings, but remember that this erases all data and settings, so back up your iPhone first.


What are some common problems with the Kindle app on iPhone?

Some common problems with the Kindle app on iPhone include:
The app doesn’t open or crashes when it does open.
The app freezes or lags.
The app won’t download or sync books.
The app displays errors or strange behavior.

How can I back up my Kindle library before clearing the app’s cache and data?

To back up your Kindle library, go to More > Settings > Device > Backup & Sync. Tap on Backup Now to create a backup of your library.

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